Privacy
Policy.
This policy explains what information Thinkoraa collects when you use our website or enrol in a program, how we use it, and the choices you have.
1. Information We Collect
When you fill out a form on this website (demo booking, scholarship test registration, contact form, or newsletter signup), we collect the information you provide directly — typically your name, phone number, email address, and target exam/year. We do not ask for payment or financial information through this website.
2. How We Use Your Information
We use the information you submit to:
- Contact you about the program, demo class, or scholarship test you enquired about
- Send you relevant updates about exam dates, study material, or offers, via WhatsApp, phone, or email
- Improve our website and programs based on aggregate, non-identifying usage patterns
3. WhatsApp & Third-Party Communication
Several forms on this site open a pre-filled WhatsApp message to our team's number. When you send that message, it is subject to WhatsApp's own privacy policy in addition to this one. We do not sell or share your contact details with unrelated third parties for their own marketing purposes.
4. Cookies & Analytics
This website may use basic cookies and analytics tools to understand how visitors use our pages (e.g. which exam guides are most viewed) so we can improve content and site performance. This data is aggregated and not used to personally identify you.
5. Data Retention
We retain your contact information for as long as reasonably necessary to respond to your enquiry, provide the program you've enrolled in, or as required by law. You can request deletion of your data at any time — see Section 7.
6. Data Security
We take reasonable technical and organizational measures to protect the information you share with us. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You can request access to, correction of, or deletion of the personal information we hold about you at any time by emailing support@thinkoraa.in or calling 7572800901. You can also opt out of promotional WhatsApp/email communication at any time by replying "STOP" or contacting us directly.
8. Children's Privacy
Our programs are aimed at Class 12 students and above. If you are a parent or guardian and believe your child under 13 has provided us information without your consent, contact us and we will remove it.
9. Refund Policy
10. Changes To This Policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "Last Updated" date at the top of this page will reflect the most recent revision.